Individual patient rooms are the core of our practice. While this may seem standard, multiple chairs side-by-side are now the most common set-up. While there is nothing wrong with shared rooms, we feel that individual rooms give our patients more privacy and encourage more open and detailed discussions of their treatment.

We have undergone several years of rigorous university training and keep up to date with the latest best evidence. We are constantly improving our treatment approaches if better techniques are proven by the evidence. At the same time, we are well-trained at detecting bad evidence and unproven claims. It is unacceptable to recommend treatment based on marketing claims alone.

We practice environmental conservation and buy Australian if a quality option is available. We have maximised our solar power generation, recycle where possible (of course we do not recycle treatment materials), and use several suppliers local to our area.

Both Dr. Annie Tong and Dr. Mohammed Basheti teach the postgraduate students (orthodontists-in-training) at the University of Melbourne. We have had our research published in high-quality journals, and have received prestigious national and international awards for our research. As always, we are committed to continuing education and attend numerous orthodontic conferences and lectures.

We participate in the Give a Smile program. This is an initiative of the Australian Society of Orthodontists aimed at helping disadvantaged children receive orthodontic treatment.

While we provide excellent care during treatment, what happens after treatment is almost just as important. All our patients can return to see us for retainer monitoring for 2 years after treatment is finished. However, we are more than happy to see our patients at any stage in their lives if they need us again. Please do not feel shy to contact us regardless of what happens, even if it is that you stopped wearing your retainers (against your better judgement!).